Since 2005, our Group has been structured according to the regulation UNI EN ISO 9001:2000, obtaining the Quality System Certification that same year, which certifies:
• The Group’s ability to provide products and services in accordance with both the Clients’ and the compulsory requirements;
• The aim to increase the Clients’ satisfaction through the effective enforcement of the Quality Management System. The Quality Management Guide is the document which describes the structured company management procedures, in order to continually check and improve the work necessary to maintain the Quality Management and the legitimacy.
The Quality Management Guide drew by Cercato & Associati Srl aims to provide:
• To the Board: a guide to face the company’s problems;
• To the Company Staff: a guide for their work;
• To the Clients: a demonstration of the company’s continuous effort to improve.
The Quality Management Guide describes the activities carried out in the different sectors, explains the different tasks and responsibilities, and reminds the relevant procedures of the Quality Management.
CERTIFIED QUALITY SYSTEM
UNI EN ISO 9001 / 2008